Our experts will be happy
to advise you
Advantages of digital appointment
  • Free online consultation from home

  • Individual discussion with experts

  • Visualisation of your image in your own space

How does a digital appointment work?


1. Book your desired 30-minute appointment.

2. You will receive an appointment confirmation with all details and the link to your appointment by e-mail.

3. Click on the link button in the mail at the time of the appointment.

4. A window will open in your browser (we recommend Chrome). Your consultant will also connect at the agreed time.

Book a digital appointment

Example topics of digital appointment


Design Process & RoomView

Visualise your image in your own rooms with our newly awarded WhiteWall RoomView feature and discover how to create the perfect photo for your home.

Image resolution & Print data

Do you need advice on the optimal image resolution of your photos? Our professionals will be by your side to support you in preparing the image files.

Product & material advice

You are still undecided on which material your photo will look best on? Our trained advisors will be happy to help you choose the right materials.

Visualisation & Hanging

Still need help with the perfect arrangement of your picture wall? In the online appointment, we will advise on how to our arrange the photos in your home, tailored to the images and your interior style.

Motif Selection

Whether holiday photos, landscape shots, portraits or art prints, we are happy to help you choose the perfect motif for your artwork.


Do I need to install a programme beforehand in order to receive online counselling?

You do not need to install any programmes. You will receive a browser link from us in advance by email - we recommend the browser Chrome here.

Do I have to send my image file to WhiteWall in advance?

No, but please have your photo ready at the agreed appointment. You can share the file with us during the interview.

Can I complete the order directly during the consultation session?

The purchase can either be made directly with your advisor or the shopping basket will be prepared for you so that you can finalise and place the order later.

Very good, patient, competent advice. Very many options and well-structured website. Particularly noteworthy is the configurator, with which you can really go through all the options.

Barbara B.
WhiteWall Customer

Very good and friendly advice on image design. Excellent image and frame quality.

WhiteWall Customer

WhiteWall combines simple and efficient digital technology with particularly helpful employees, who are available to the customer in the shortest possible time, even by telephone.

Angela W.
WhiteWall Customer

The quality is excellent and convincing. The communication and assistance with questions and edits is prompt, very friendly and competent. Thank you for the support and advice on our last order, the picture hangs and we are very happy!

Client WhiteWall
Gallery quality for your photos
  • WhiteWall Satisfaction Guarantee

  • 5 year warranty

  • Individual formats

  • Over 100 Awards & Recommendations

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