General note and mandatory information
Name of the responsible office
The responsible body for data processing on this website is:
WhiteWall Media GmbH
The responsible body, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, contact details, etc.).
Withdrawal of your consent to data processing
Only with your express consent are some processes of data processing possible. A revocation of the consent you have already given is possible at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to appeal to the responsible supervisory authority
As the person concerned, you are entitled to file a complaint with the responsible supervisory authority in the event of a breach of data protection law. The responsible supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which the headquarters of our company is located. The following link provides a list of data protection officers and their contact details: [www.bfdi.bund.de/DE/Infothek/AnschriftenLinks/anschriftenlinks-node.html]https://www.bfdi.bund.de/DE/Infothek /AnschriftLinks/anschriftenlinks-node.html "www.bfdi.bund.de/DE/Infothek/AnschriftenLinks/anschriftenlinks-node.html").
Right to data portability
You have the right to have data that we process on the basis of your consent or automatically in fulfillment of a contract given to you or to third parties. The provision is made in a machine-readable format. If you require the direct transfer of the data to another person, this will only be done insofar as it is technically feasible.
Right to information, correction, blocking, deletion
You have the right at any time in the context of the applicable legal provisions to request free information about your stored personal data, the origin of the data, their recipients and the purpose of data processing and, if necessary, a right to correct, block or delete this data. In this regard and also to further questions on the subject of personal data, you can always contact us via the contact options listed in the legal information on our website.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as a website user, our website uses an SSL or TLS encryption. Thus, data that you submit via this website is not readable for others. You will recognize an encrypted connection by the "https: //" address bar of your browser and by the lock icon in the browser bar.
Data Protection Officer
We have appointed a data protection officer.
SERVER Log Files
In server log files, the website provider automatically collects and stores information that your browser automatically sends to us. This information is:
Browser type and browser version
Operating system used
Host name of the accessing computer
Time of the server request
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the completion of a contract or precontractual measures.
Data transfer at the conclusion of a contract for the sale of goods and for the dispatch of goods
Personal data will only be transmitted to third parties if necessary within the context of processing the contract. Third parties may be, for example, payment service providers or logistics companies. Further transmission of the data does not take place unless you have expressly consented to it.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or precontractual measures.
Registration on this website
To use certain features, you can register on our website. The transmitted data is used exclusively for the purpose of using the respective offer or service. Required information requested during registration must be given in full. Otherwise we will reject the registration.
In case of important changes, for technical reasons for example, we will inform you by e-mail. The e-mail will be sent to the address provided when registering.
The processing of the data entered during registration takes place on the basis of your consent (Art. 6 (1) lit. GDPR). A revocation of your already given consent is possible at any time. For the revocation, an informal message by e-mail will suffice. The legality of the data processing that has already been completed remains unaffected by the revocation.
We store the data collected during the registration throughout the period you are registered on our website. Should you cancel your registration, your data will be deleted. Legal retention periods remain unaffected.
Data submitted via the contact form, including your contact details, will be stored to process your request or to be available for follow-up questions. No disclosure of this data will take place without your consent.
The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. GDPR). A revocation of the consent you have already given is possible at any time. For the revocation, an informal message by e-mail will suffice. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage, or you no longer need to back up your data. Mandatory statutory provisions - especially retention periods - remain unaffected.
To send our newsletter, we need an e-mail address from you. It is necessary to verify the given e-mail address and to accept the newsletter. Supplementary data is not collected or is voluntary. The use of the data takes place exclusively for sending of the newsletter.
The data provided in the newsletter registration is processed exclusively on the basis of your consent (Art. 6 (1) lit. GDPR). Revocation of the consent you have already given is possible at any time. An informal message by e-mail will suffice for the revocation, or you can use the "unsubscribe" link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.
Data entered to set up the subscription will be deleted in the event of cancellation. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
Product Recommendations via email
To make existing customers aware of products from their area of interest, we inform them of these products by email. Existing customers will also receive these individual product recommendations if they are subscribed to our newsletter. We make the selection of individual product recommendations based on data and information: a) you have entered while shopping, and b) that are legally allowed to be used.
If you are no longer interested in our individual product recommendations, you can deactivate this service here at any time. Contact our customer service team 020 3411 1846.
For integration and presentation of video content, our website uses plugins from YouTube. Provider of the video portal is the YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit a page with an integrated YouTube plug-in, it will connect to YouTube's servers. YouTube will find out which of our pages you viewed.
YouTube may associate your browsing behavior directly with your personal profile should you be logged into your YouTube account. By logging out beforehand you have the option to prevent this.
The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Some cookies are "session cookies." Such cookies are automatically deleted after the end of your browser session. Other cookies remain on your device and enable us to recognize your browser during the next visit (persistent cookies). Further information as well as personalised cookie settings can be found in the footer of the page under the headline "Cookie Settings".
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured to automatically delete cookies when the program is closed. The deactivation of cookies may result in limited functionality of our website.
Our website uses functions of the web analytics service Google Analytics. Web analytics service provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies." These are small text files that your web browser stores on your device and allow analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. Server location is usually in the USA.
Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behavior in order to optimize our website and possibly also advertising.
You can prevent Google Analytics from collecting your data by clicking the following link: Disable Google Analytics , An opt-out cookie will be set which prevents the collection of your data on future visits to our website.
We use Google Analytics in conjunction with the IP anonymization feature. It ensures that Google shortens your IP address within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. There may be exceptions where Google transmits and truncates the full IP address to a server in the United States. Google will use this information on our behalf to evaluate your use of the website, to report on website activity, and to provide us with other services related to website activity and internet usage. There is no merger of the Google Analytics transmitted IP address with other Google data.
The setting of cookies through your web browser can be prevented. However, some features of our website may be restricted. Likewise, you can prevent the collection of data regarding your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plug-in that can be accessed via the following link: [https://tools.google.com/dlpage/gaoptout?hl=en](https://tools.google.com/dlpage/ gaoptout? hl = en).
Contracting against data collection
You can prevent Google Analytics from collecting your data by clicking on the following link: Disable Google Analytics . An opt-out cookie will be set which prevents the collection of your data on future visits to our website.
To fully comply with legal data protection requirements, we have entered into an order processing agreement with Google.
Demographic features in Google Analytics
Our website uses the demographics feature of Google Analytics. It can be used to generate reports that contain statements on the age, gender and interests of the site visitors. This data is from interest-based advertising from Google and from third-party visitor data. Assignment of the data to a specific person is not possible. You can disable this feature at any time. This is possible through the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section "Objection to data collection".
Our website allows payment via PayPal. Provider of the payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.
If you pay with PayPal, the payment data you entered will be transmitted to PayPal.
The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing to fulfill a contract). Revocation of consent you have already given is possible at any time. Past data processing operations remain in effect on revocation.
Our website uses features of the social network Pinterest. Provider is Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA.
When you call a page with features from Pinterest, your browser connects directly to the Pinterest servers. Log data is transmitted to the servers of Pinterest. Location of the servers are the USA. The log data may allow you to identify your IP address, visited websites, browser type and settings, date and time of the request, how you intend to use Pinterest, and cookies.
Our website uses Google AdSense. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
Google AdSense is used for the integration of advertisements and cookies. Cookies are small text files that your web browser stores on your device to analyze the use of the website. Google AdSense also uses web beacons. Web beacons are invisible graphics that allow traffic analysis on our website.
Information generated by cookies and web beacons is transmitted to and stored by Google's servers. Google may share this information with contractors. However, your IP address will not merge Google with other data you have stored.
The storage of AdSense cookies is based on Art. 6 para. 1 lit. f GDPR. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.
With a modern web browser, you can monitor, restrict and prevent the setting of cookies. The deactivation of cookies may result in limited functionality of our website. By using our website, you consent to the processing of data about you by Google in the manner described above and the purpose previously named.
Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on a Google-served ad, a cookie will be set for conversion tracking. Cookies are small text files that your web browser stores on your device. Google AdWords cookies lose their validity after 30 days and are not used for the personal identification of users. At the cookie, Google and we recognize that you have clicked on an ad and have been redirected to our website.
Each Google AdWords customer receives a different cookie. The cookies are not traceable through AdWords client websites. Conversion cookies are used to generate conversion statistics for AdWords advertisers who use conversion tracking. Adwords customers learn how many people clicked on their ad and were redirected to conversion tracking tag pages. However, advertisers are not provided with information that allows them to personally identify the users. If you do not want to participate in the tracking, you can object to its use. Here is the conversion cookie in the user settings of the browser to disable in order to be excluded from the conversion tracking statistics.
The storage of "conversion cookies" is based on Art. 6 para. 1 lit. f GDPR. We as website operators have a legitimate interest in analyzing user behavior in order to optimize our website and advertising.
__ "Facebook" Social plug-in__
On our website we use the plug-in of the social network Facebook. Facebook is an internet service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is again operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as "Facebook".
Certified under the EU-US Privacy Shield
Facebook guarantees that EU data protection standards will be respected, even when processing data in the US.
Legal basis is Art. 6 para. 1 lit. f) GDPR
. Our legitimate interest lies in the quality improvement of our website.
Facebook offers further information about the possible plug-ins as well as their respective functions at https://developers.facebook.com/docs/plugins/.
If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a display of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary that Facebook processes your IP address. In addition, however, the date and time of the visit to our website are recorded.
If you are logged in to Facebook while visiting one of our plug-ins, the information collected by the plug-in will be recognized by Facebook. The information collected in this way may be assigned to your personal user account by Facebook. For example, if you use the so-called "Like" button from Facebook, this information will be stored in your Facebook user account and, if applicable, published via the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your Internet browser.
On our website we use Hotjar. This is a web analysis service of Hotjar Ltd, Level 2, St Julian's Business Center, 3, Elia Zammit Street, St Julian's STJ 1000, Malta, Europe, hereafter referred to simply as "Hotjar".
Hotjar serves us to analyze the usage behavior of our website. Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Hotjar allows us to log and analyze your usage behavior on our website, such as your mouse movements or mouse clicks. Your visit to our website will be anonymous. In addition, Hotjar will evaluate and statistically process information about your operating system, Internet browser, incoming or outgoing links, geographic origin, and the type and location of the device you are using. Also, Hotjar can get some direct feedback from you. In addition, Hotjar offers more privacy information at https://www.hotjar.com/privacy.
In addition, you have the option of terminating the analysis of your usage behavior by opting out. By confirming the link https://www.hotjar.com/opt-out a cookie is stored on your device via your Internet browser, which prevents further analysis. Please note, however, that you will need to press the link above again if you delete the cookies stored on your device.
Visual Website Optimizer
We use Visual Website Optimizer on our website. This is a web analysis service from the company Wingify Software Private Limited, 1104, KLJ Tower North, Netaji Subhash Place, Pitampura, Delhi 110034, India, in the following only referred to as “VWO”.
VWO is used to analyze the user behavior on our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest is the analysis, optimization and commercial operation of our website.
With VWO we can log and evaluate your user behavior on our website such as movements or clicks of your mouse and implement A/B tests and conversion optimization. Your visit on our website is anonymized in the process. VWO saves user activities, device and browser information as well as a unique user ID (vwo uuid) in a cookie. In doing so, the IP address as well as any personal contents on the website will be anonymized completely in case of recordings.
At vwo.com/privacy-policy/ VWO offers further privacy information and ensures to comply with the European data protection standards according to GDPR.
In addition, you have the possibility to end the analysis of your user behavior as part of the so-called opt-out. If you confirm the link https://vwo.com/opt-out/, a cookie that prevents any further analysis will be saved on your device. However, please note that you will have to click on the above link once again if you delete the cookies saved on your device.
On our website we use Criteo for the analysis and for the individual display of advertising. Criteo is a service of Criteo SA, 32 Rue Blanche, 75009 Paris, hereinafter referred to as "Criteo".
Legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimization and economic operation of our website.
Using so-called tracking cookies and similar storage techniques, information about your visit to our website and your activities are recorded on the websites of our advertising partners. This information includes, for example, the number of subpages, advertisements and products you view, the search functions you use, information about your device (device type, operating system, version) or about your location, such as products available only locally or to promote services. For this Criteo uses a technical ID that captures the products you are looking at and your search behavior. However, according to Criteo, this does not identify you - it only identifies anonymous information about your potential interests.
After evaluating the collected information, Criteo places individual advertisements on our website or on the websites of our advertising partners (so-called publishers).
Criteo processes your full IP address solely for the following purposes:
Detection of fraudulent offenses, for example, to identify visits that are not due to human behavior, attribution of sales; Marketing reports with aggregated data.
Criteo offers more privacy and analytics and advertising information at [https://www.criteo.com/privacy/](https://www.criteo.com/privacy/].
If you do not agree with this processing, you have the option to prevent the storage of cookies by a setting in your Internet browser. For more information, see "Cookies" above.
Under the above link you can also prevent the analysis of your visit by means of a so-called Opt-out-Cookies. In this case, a cookie is stored on your device via your Internet browser, which prevents further analysis. Please note, however, that you must re-set this cookie if you delete the cookies stored on your device.
Integration of the Trusted Shops Trustbadge
To display our Trusted Shops seal of quality and any reviews collected, as well as to offer the Trusted Shops products to buyers after placing an order, the Trusted Shops Trustbadge is integrated on this website.
This is to protect our legitimate interests in optimal marketing, which prevail after due consideration of all interests, by enabling secure shopping in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. The Trustbadge and the services advertised through it are an offer from Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The Trustbadge is provided as part of an order processed by a content delivery network (CDN) provider. Trusted Shops GmbH also uses service providers from the U.S. An adequate level of data protection is ensured. Further information on data protection by Trusted Shops GmbH can be found here.
When the Trustbadge is accessed, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the access, the amount of transmitted data and the requesting provider (access data), and documents the access. Individual access data are stored in a security database for the analysis of security anomalies. The log files are automatically deleted no later than 90 days after creation.
Further personal data will be transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. The contractual agreement between you and Trusted Shops shall apply. For this purpose, personal data is automatically collected from the order data. Whether you as a buyer are already registered for product use is automatically checked using a neutral parameter, i.e. the email address hashed by a one-way cryptological function. Prior to submission, the e-mail address is converted into this hash value that cannot be decrypted by Trusted Shops. After checking for a match, the parameter is deleted automatically.
To protect our web forms from abuse and against spam, we use the Google reCAPTCHA service on this website. Google reCAPTCHA is an offer from Google Ireland Limited, headquartered at Gordon House, Barrow Street, Dublin 4, Ireland. (www.google.com). By checking a manual entry, this service prevents automated software (so-called bots) from performing inappropriate activities on our website. According to Art. 6 para. 1 s. 1 lit. f GDPR, this is meant to protect our legitimate interests, which prevail after due consideration of interests, in protecting our website against misuse as well as in trouble-free display of our online presence.
To the extent that information is transmitted to Google servers in the U.S. and saved there, the U.S. company Google LLC is certified under the EU-U.S. Privacy Shield. An updated certificate can be read here.
Last Update: May 2020